
Excellent customer service
We are committed to providing you with the best shopping experience
Frequently asked questions
Help you solve your doubts quickly
How to check the order status?
Can I modify my order?
How can I return or exchange my product?
Return and Exchange Policy
Protect your shopping rights
Return conditions
The product must be in its original packaging, unused and in good condition, and meet our return criteria. Please submit a return request within 7 days of receiving the product.
Exchange process
If you need to exchange an item, please indicate the item you want to exchange in your return request. We will arrange the exchange for you as soon as possible after receiving the returned item.
Refund Processing
The refund will be processed after we confirm that the product meets the return conditions and will usually be returned to your payment account within 3-5 business days.
After-sales service
If you have any questions after using the product, please feel free to contact our customer service team and we will do our best to provide you with a solution.
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